Cookie policy

This portal currently uses cookies and similar technologies that are strictly necessary for secure access, session continuity and basic language preference management.

1. What cookies are used

support_portal_session

Technical authentication cookie. It keeps the user signed in, protects access to private areas and expires automatically after inactivity.

portal_locale

Functional cookie used to remember the selected language when the portal stores that preference.

2. Consent

At the current state of the portal, no advertising, behavioural or non-essential analytics cookies have been identified on the site itself. Therefore, the cookies in use are limited to technical or functional cookies necessary to provide the service.

3. Third-party services

Some external providers linked from the portal, such as payment gateways or remote support tools, may apply their own cookies on their own domains. Those cookies are governed by the privacy and cookie policies of each third party.

4. How to manage cookies

You can configure your browser to block or delete cookies. Please note that disabling technical cookies may prevent login, session continuity or normal use of private areas of the portal.