A remote support experience as professional as your brand.

Professional prepaid remote support portal with a guided experience for tickets, sessions, reconciliation and support through RustDesk.

24/7

Service visibility

B2B

Experience built for business clients

360°

Control over ticket, balance and session

Flujo operativo

Ticket, session, reconciliation and final charge

01

The client asks for help and opens an incident in seconds.

02

The technical team prioritises, assigns and starts the remote support flow.

03

The session is reconciled with time, consumption and final traceability.

Percepcion de marca

A portal that already feels like a finished product

Corporate colour, deeper blocks, clearer hierarchy and a presentation that feels much more aligned with a technical and professional company.

Traceable incidents

Every request stays recorded, prioritised and resolved with clear context and follow-up.

Prepaid balance

The client buys credit and the portal controls top-ups, holds, consumption and final charges.

Billable time

Operational timer and later reconciliation to match each remote session accurately.

Audit trail

Every adjustment, charge or closure leaves a trace for support, billing and internal control.

ExpertoIT Support